Step 11: Customer Notifications

FINAL STEP

Full notification history for Michael Chen — 2023 Tesla Model Y

11/11 Steps

No parts marked as received yet

Go to Step 8 (Parts Tracking) and click "Mark as Received" on each part row. Notifications will appear here automatically.

Full Notification Timeline

5 sent total

Estimate Completed

Step 3 complete Sent

Your vehicle estimate is ready. Total: $4,968.50. Awaiting your approval.

SMS Email

Customer Approval Signed

Step 4 complete Sent

You approved the repair estimate with aftermarket parts. Savings: $2,531 vs. OEM.

SMS Email

Insurance Claim Submitted

Step 5 complete Sent

Your claim has been submitted to State Farm. Claim #AC234567. Avg approval: 18 hrs.

SMS Email

Insurance Approved

Step 5 approved Sent

State Farm approved your claim. Repair authorized. Parts being ordered now.

SMS Email

Parts Ordered

Step 7 complete Sent

All 4 parts ordered from LKQ Corporation & Keystone Automotive. ETA: Apr 9, 2026.

SMS Email

Vehicle Ready for Pickup

Pending

Send this final notification when repairs are complete and vehicle is ready for pickup.

⚠ 4 parts not yet received

AI Notification Management

Auto-Send Enabled

Total Sent5

Auto-triggered (Parts)0

Via SMS5

Via Email5

Parts Received0/4

Step Reference: Customer Notifications in Practice